Noritz Tankless Water Heater Problems: Troubleshooting Tips and Solutions

Noritz tankless water heaters may experience certain problems that can be resolved with proper troubleshooting and maintenance. These issues can include ignition failure, inadequate hot water supply, fluctuating water temperature, and error codes.

It is important to address these problems promptly to ensure the efficient and reliable performance of your tankless water heater. However, you can easily overcome these issues by conducting regular maintenance, checking for obstructions in the venting system, ensuring proper gas or electric supply, and monitoring water pressure.

By following these steps, you can minimize the occurrence of problems and enjoy the benefits of a well-functioning Noritz tankless water heater.

Common Issues With Noritz Tankless Water Heaters

When it comes to keeping your home’s hot water supply running efficiently, Noritz tankless water heaters are a popular choice due to their energy-saving and space-saving benefits. However, like any appliance, these tankless water heaters can experience common issues that may require attention. In this article, we will explore some of the most prevalent problems that users may encounter with Noritz tankless water heaters, and how to address them.

Ignition problems are among the most frequently reported issues with Noritz tankless water heaters. This can manifest as the unit failing to ignite, leading to a lack of hot water. Inspect the gas supply and ensure there are no obstructions in the gas line or the exhaust vent. Check for proper ventilation to prevent the accumulation of exhaust gases in the unit, which can also cause ignition problems. If the issue persists, it’s advisable to contact a professional technician to diagnose and resolve the problem.

Fluctuating water temperature is another common concern with Noritz tankless water heaters. Check for scale buildup in the heat exchanger, as it can impede the heat transfer process and result in inconsistent water temperature. Regular descaling maintenance can help prevent this issue. Additionally, inadequate water flow or pressure can also lead to fluctuating temperatures. Inspect the plumbing system for any blockages and ensure adequate water flow to the unit to maintain a consistent temperature.

Error codes displayed on the unit can indicate specific problems that need attention. It’s essential to refer to the user manual to understand the meaning of the error codes and the recommended troubleshooting steps. Address any highlighted issues immediately to prevent further complications. If you cannot resolve the problem, seeking professional assistance is advisable to avoid potential damage to the unit.

Ignition Problems

If you own a Noritz tankless water heater, you may experience various issues with the unit’s ignition. Ignition problems can be frustrating and inconvenient, leaving you without hot water when you need it most. In this section, we will explore some common ignition problems that you may encounter with your Noritz tankless water heater and how to address them.

No Ignition

No ignition is a common problem that occurs when your Noritz tankless water heater fails to ignite. This can be caused by a variety of factors, such as a gas supply issue, a faulty ignition component, or a problem with the electrical connection.

  • Possible reasons:
  1. Gas supply issue
  2. Faulty ignition component
  3. Electrical connection problem

To troubleshoot this issue, check that the gas supply valve is open and that there are no obstructions or leaks in the gas line. It is also important to ensure that the ignition component is clean and free of debris. If you are comfortable doing so, you can inspect the electrical connection for any loose or damaged wires. If these steps do not resolve the issue, it may be necessary to contact a professional plumber or Noritz technician for further assistance.

Delayed ignition is another common problem that can occur with Noritz tankless water heaters. This occurs when there is a delay between when the unit is activated and when the burner ignites. This can lead to a longer wait time for hot water and may result in reduced energy efficiency.

  • Possible causes:
  1. Gas pressure issue
  2. Dirty or clogged burner
  3. Ignition delay timer setting

If you are experiencing delayed ignition, check that the gas pressure is within the recommended range for your Noritz tankless water heater. A dirty or clogged burner can also cause this issue, so it is important to clean the burner if necessary. Additionally, check the ignition delay timer setting to ensure that it is set correctly. If you are unsure how to perform these steps, it is best to seek the help of a professional plumber or Noritz technician.

Fluctuating Water Temperature

Experiencing fluctuating water temperature with your Noritz tankless water heater can be frustrating.

Causes Of Temperature Fluctuations

● Check for blockages in the water inlet filter.

● Ensure proper gas and water pressure.

● Verify that the heater is appropriately sized for your needs.

Error Codes

If your Noritz tankless water heater displays an error code, it is essential to understand the meaning behind these codes and how to troubleshoot them effectively.

Understanding Noritz Error Codes

Code: 10
Meaning: Abnormal combustion
Troubleshooting: Check for proper venting and gas supply

Code: 11
Meaning: Ignition failure
Troubleshooting: Inspect igniter, gas valve, and flame rod

Code: 90
Meaning: Overheat warning
Troubleshooting: Ensure proper water flow and exhaust system

Troubleshooting Error Codes

When encountering Noritz error codes, follow these steps to diagnose and resolve the issue:

  • Check for Proper Venting: Ensure the venting system is clear of obstructions.
  • Inspect Gas Supply: Verify that the gas valve is open and the supply is sufficient.
  • Examine Ignition Components: Inspect the igniter, gas valve, and flame rod for any issues.
  • Ensure Proper Water Flow: Check for adequate water flow and pressure in the system.
  • Verify Exhaust System: Ensure the exhaust system is functioning correctly.

Gas And Venting Issues

Gas Supply Problems

Ensure gas supply line size is adequate for the tankless water heater.

Check for gas leaks using soap and water solution on the fittings.

​Confirm that the gas pressure is within the recommended range.

Ventilation Issues

​Install proper vents according to the manufacturer’s instructions.

​Avoid restricted vent pipes or bends that hinder airflow.

Check for obstructions in the vents that can cause combustion issues.

“` The gas supply must be sufficient and free of leaks for correct operation. Ventilation is crucial to prevent hazardous fumes.

Maintenance Tips For Noritz Tankless Water Heaters

Maintenance is key to ensuring the longevity and efficient performance of your Noritz tankless water heater. By sticking to a routine maintenance schedule, you can prevent common problems and potential issues down the line. Here are some essential maintenance tips for Noritz tankless water heaters that will help you keep your system running smoothly.

Regular Descaling

Regular descaling is crucial for maintaining the performance of your Noritz tankless water heater. Over time, mineral buildup can occur on the heat exchanger, leading to decreased efficiency and potential damage. To prevent this, descale the unit at least once a year or more frequently if you live in an area with hard water. Use a descaling solution recommended by Noritz and follow the manufacturer’s instructions carefully to ensure safe and effective descaling.

Cleaning The Air Filter

Cleaning the air filter is another important maintenance task for Noritz tankless water heaters. A dirty or clogged air filter can restrict airflow and lead to overheating, reduced efficiency, and potential damage to the unit. To prevent this, regularly check and clean the air filter according to the manufacturer’s recommendations. This simple task can go a long way in ensuring the optimal performance and longevity of your tankless water heater.

Professional Solutions For Persistent Problems

If you’re experiencing persistent problems with your Noritz tankless water heater, it’s time to consider professional solutions. A malfunctioning water heater can disrupt your daily routine and lead to inconveniences. Finding qualified technicians can help you address these issues effectively. Let’s delve into when to seek professional help and how to find qualified service technicians for your Noritz tankless water heater.

When To Seek Professional Help

Awareness of the signs that indicate a need for professional intervention can save you from further complications. If you notice inconsistent water temperature, strange noises from the unit, water leaks, or error codes on the display, it’s advisable to seek professional help. Ignoring these signs can worsen the situation and result in costly repairs.

Finding Qualified Service Technicians

When searching for service technicians, prioritize certified professionals with expertise in handling Noritz tankless water heaters. Check for accreditation, experience, and customer reviews to ensure the technician’s reliability. Additionally, inquire about their availability for emergency services to address urgent issues promptly.

Preventive Measures To Avoid Future Issues

When it comes to Noritz tankless water heater problems, prevention is the key. By taking proactive steps, you can avoid potential issues and ensure the smooth functioning of your tankless water heater. Here are some preventive measures that you can take:


Proper Ventilation

Proper ventilation is essential to maintain the performance and lifespan of your Noritz tankless water heater. It is important to ensure that your unit is installed in an area with adequate airflow. Lack of proper ventilation can lead to overheating and cause damage to the internal components of your water heater. Additionally, make sure that the venting system is free from obstructions such as debris, leaves, or bird nests. Regularly inspect and clean the vents to ensure optimum airflow.


Regular System Checks

Regular system checks are crucial for preventing potential problems with your Noritz tankless water heater. Schedule routine inspections to evaluate the overall condition of your unit and identify any issues at an early stage. During these checks, look out for signs of corrosion, leaks, or malfunctioning components. It is also important to check the water pressure and temperature settings to ensure they are within the recommended limits. Additionally, pay attention to any strange noises or foul smells coming from the unit as they could indicate a problem that needs attention.


In conclusion, preventive measures are essential to avoid future issues with your Noritz tankless water heater. Proper ventilation and regular system checks are two key steps to ensure the optimal performance and longevity of your unit. By following these preventive measures, you can enjoy the benefits of a reliable and efficient tankless water heating system for years to come.

Frequently Asked Questions Of Noritz Tankless Water Heater Problems

Why Is My Noritz Tankless Water Heater Not Heating Up?

Your Noritz tankless water heater may not be heating up due to various reasons such as a power supply issue, insufficient water flow, or a malfunctioning heating element. Check the power source, ensure proper water flow, and contact a professional if needed.

What Is The Life Expectancy Of A Noritz Tankless Water Heater?

The life expectancy of a Noritz tankless water heater is about 20 years. Regular maintenance can help extend its lifespan.

Why Is My Tankless Water Heater Not Getting Hot?

Check for a clogged filter or a malfunctioning heating element. Also, verify proper gas or power supply. Insufficient flow or high demand can affect temperature. Regular maintenance is essential for consistent hot water. If issues persist, contact a professional for a thorough inspection and repair.

How Do You Reset A Noritz Water Heater?

To reset a Noritz water heater, locate the power button, press it to turn off, wait for 30 seconds, then turn it back on.

Conclusion

To sum it up, experiencing problems with your Noritz tankless water heater can be frustrating. However, by understanding common issues like fluctuating temperatures, ignition failures, and scale buildup, you can address them effectively. Regular maintenance, professional inspections, and following manufacturer guidelines are vital for ensuring optimal performance.

If you encounter persistent problems, it’s best to reach out to a qualified technician for assistance. Keep your tankless water heater in top condition to enjoy its energy efficiency and uninterrupted hot water supply.

Robert Heroux
Robert Heroux
Robert Heroux

Robert Heroux, the founder of HVAC Universe, is a highly skilled professional with a Bachelor's degree in Mechanical Engineering, specializing in HVAC systems from the esteemed University of Wisconsin-Madison. With 15 years of practical experience as a Senior Engineer, he possesses a comprehensive understanding of HVAC technologies and applications.Robert combines his expertise and commitment to customer satisfaction to deliver exceptional HVAC services, enhancing comfort and energy efficiency for clients.

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